Formalities

Sandal Care & Fitting

Cousin sandals are made of 100% cowhide leather which stretches, softens and molds to your feet with time. Vegetable tanned leather will absorb the natural oils of your skin, conditioning it and giving off a beautiful patina look. We don’t anticipate you needing to clean your Cousin sandals, after all, a worn shoe is an indicator of love and adventure. However should you want to, our favorites are saddle soap, Lexol leather cleaner and leather upholstery cleaner you can find at any big box store.

Returns & Exchanges

Cousin accepts returns and exchanges 10 days after purchase. If you would like to exchange your sandals for a new style or size contact us and we will replace them with no shipping cost to you. This offer is only valid for one exchange. Items must be in original condition with no signs of wear. Shipping costs are nonrefundable for returns. All sales are final after 10 days of purchase. Please allow 14 days to process your refund. Cousin reserves the right to deny refunds if items appears to be worn or damaged in any way. 

Shipping

Cousin ships domestically through the United States Postal Service (USPS). Domestic packages can be expected in about 7 business days after purchase. International shipments can be expected in about two weeks through our international courier, Fedex. Tracking information is provided for all packages. Please contact us before purchase for any postal service preferences or shipping and packaging specifications. Cousin is not responsible for any tax or duty reimbursement, shipping delays or correspondence with the postal service, nor are we responsible for any lost, damaged or stolen items.

Contact us: hello@cousinsandals.com


Terms & Conditions

Cousin reserves the right to change, add and update Store Policies and Terms & Conditions without specific notification to you. All designs and media are for the use of this website and may not be shared with third parties without written consent. All materials and information on this Site, including, without limitation, the Cousin logo, design, text, graphics, software, other files, and the selection and arrangement thereof are protected by copyrights.

Liabilities

Cousin is not liable for injuries that may occur while wearing our shoes. By purchasing Cousin sandals you are accepting these terms.

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